Refund Policy
60-Day Happiness Guarantee
We encourage everyone to try our products for 2 months and have a 60-day happiness guarantee / refund policy. If you are not satisfied with our products, you can request to be refunded for up to two bottles within 60 days of your very first purchase. The refund will be issued for the amount you paid for the product to the form of payment used for the purchase. Unless otherwise instructed, you do not need to return the bottle(s) to receive the refund. Note that shipping is non-refundable and refunds do not include the cost of shipping.
If you would like to receive a refund, please contact us norvinglobal@gmail.com. Refunds will be issued by us in our sole discretion.
Shipping Policy
A third-party carrier will ship any merchandise you purchase from our Service. The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier.
While we will work diligently to ensure that products are delivered in the indicated time, you agree that Norvin Global will not be liable for any delays in shipping or delivery resulting from the action or inaction of any shipping or carrier service utilized by Norvin Global.
If an ordered product does not arrive to a destination within the continental United States within a month of the order without notice of justifiable delay on behalf of Norvin Global, or if an ordered product arrives damaged, broken, or otherwise defective, Norvin Global will work with you to address whatever issue you may have.